Archive for the ‘Small Business’ Category

Entrepreneurs – 2 Simple Questions Will Determine Whether IP Strategy is Critical to Your Business

While IP can seem somewhat arcane and impenetrable to people who have not been trained in this specialized legal area, fortunately, formulation of a strategy requires an entrepreneur to ask just two simple questions: What aspects of my business model differentiate me from my competitors? Would I find it difficult to meet my goal and obtain my desired payback if someone copied the differentiated aspects of my business model? This article discusses how an entrepreneur can determine whether IP strategy is important to her business plan.

Read the rest of this entry »

Benefits from Small Business Credit Cards

Imagine hiring an accounts keeping agent for free for your small business. This is what small business credit card does for you indirectly. However, this is not the only benefit. There are a lot of other benefits too. Its for these benefits that the small business credit cards have gained the status of a necessity today. Lets see what these benefits are.

Read the rest of this entry »

What is Good Customer Service? Common Misconceptions of Good Versus Bad Customer Service

In the world of customer service, perception can mean the difference between a good or bad customer service experience. While some experiences are considered to be bad customer service, often it is merely the customer’s perception of the situation and inability to compromise that can turn a good customer service experience into a bad one.

Read the rest of this entry »

Inspiring Exceptional Customer Service in Any Economy

Worried about the effects of a depressed economy on your business? Exceptional customer service is one of the few things that doesn’t necessarily require you to spend large amounts of money. The fact is you can greatly improve your level of customer service in any economy. In doing so, you can develop ardent customer advocates who ensure your revenues keep coming in no matter what the economic weather may be. Using the example of a ski resort, we explore what we can do for very little money to ensure exceptional customer service.

Read the rest of this entry »

Entrepreneur Lost – A Candid Confession of a Lost Entrepreneur

Any lost entrepreneurs out there? Any one who can relate with that statement understands the difficult position a lost entrepreneur can find themselves in. Here is an real entrepreneurs definition of what it really means to be an entrepreneur and what the role of one is.

Read the rest of this entry »