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	<title>Ravens Hollow Business Community &#187; Customer Service</title>
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		<title>Is The Customer Always Right? by John Valente</title>
		<link>http://ravenshollow.apageor2.com/blog/2009/06/14/is-the-customer-always-right-by-john-valente/</link>
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		<pubDate>Sun, 14 Jun 2009 04:10:46 +0000</pubDate>
		<dc:creator>Raven</dc:creator>
				<category><![CDATA[Customer Service]]></category>

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		<description><![CDATA[In short, yes&#8230; uhm well, no&#8230; maybe sometimes? O.k., so you might have gathered by now that there is no &#8220;short&#8221; answer. Anybody who truly believes that the customer is always right hasn&#8217;t really given this policy much thought. When was the last time someone came into your business, or called on the phone, or [...]]]></description>
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